Skip to main content

Creating a New Email Account

You can create professional email accounts under your domain directly from your hosting panel.

Steps​

  1. Log in to your hosting panel: https://panel.siteforge.ie
  2. Go to the Email section.
  3. Click Add New Email Account.
  4. Enter the email name (e.g., [email protected]) and choose a strong password.
  5. Save the account.

The new email address will be active immediately and ready to use.

After creating the mailbox, you can usually access it in one of these ways:

  • through its own mailbox host such as mail.yourdomain.tld,
  • through the central fallback webmail at webmail.siteforge.ie,
  • from the hosting panel using the blue mailbox/login icon where one-click access is enabled.

Important Notes​

Email Account Limits​

Depending on your hosting plan, there may be a limit to the number of email accounts you can create.
You can review this limit in your panel before creating additional accounts.

Catch-All Email Address​

A catch-all email account receives all emails sent to your domain that do not match any existing mailbox.
For example, if your domain is example.com and someone sends a message to [email protected], it will be delivered to the catch-all mailbox.
You can enable this by editing the mailbox settings and choosing Set as catch-all.

⚠️ Keep in mind: Catch-all mailboxes often attract spam. Use it only if necessary.

Forwarding Emails​

You can automatically forward messages from one address to another (for example, from [email protected] to your personal or colleague’s mailbox).
Simply open the Forwarding tab in your email account settings and add the destination address.

Spam & Security Settings​

Your SiteForge panel gives you detailed control over incoming mail filtering:

Spam Filters​

You can adjust spam filtering levels to suit your needs.

  • Spam Folder: Messages with a score above the threshold are delivered to the “Spam” folder.
  • Reject Spam: Messages with a very high spam score are automatically rejected.
  • Greylisting: Temporarily defers suspicious messages — legitimate servers will retry delivery, spam bots usually won’t.
  • Allowed/Blocked Lists: Define specific addresses you always want to receive (whitelist) or block (blacklist).

DKIM (DomainKeys Identified Mail)​

DKIM signing is automatically managed by the system to improve deliverability and verify that messages originate from your domain.

Out-of-Office (Autoresponder)​

You can configure an automatic reply when you are unavailable.
For example:

"Thank you for your message. I am currently out of office and will reply as soon as possible."

To configure this:

  1. Go to Email Accounts → Select the email account.
  2. Scroll to the Out of Office section.
  3. Enter the message content and the date range.
  4. Save the changes — automatic replies will be sent during your absence.
  5. Set the status to Active or Inactive; you can return to and edit this message at any time.

Please note: HTML cannot be used in this message. Only plain text is supported.

Configuring Email Clients​

You can connect your mailbox to applications like:

  • Apple Mail (iPhone, Mac)
  • Outlook (Windows, Android)
  • Thunderbird
  • Any IMAP/POP client

The required connection details are visible at the bottom of your mailbox settings in the hosting panel under Email Client Settings.

These include:

  • Protocol (IMAP / POP / SMTP)
  • Server address
  • Port number
  • Encryption type (SSL/TLS or STARTTLS)
  • Username (your full email address)

🔐 Always use IMAP with SSL/TLS for secure, synchronized access across multiple devices.

Tips​

  • Always use strong passwords containing uppercase and lowercase letters, digits, and special characters.
  • Consider enabling two-factor authentication (2FA) for better protection.
  • Create aliases for common addresses like support@ or sales@ to improve communication structure.
  • Regularly review your Spam folder and adjust filter thresholds if needed.
  • Monitor mailbox storage usage to avoid delivery issues.

Next Steps:
Once your mailbox is created, you can log in to Webmail or configure your preferred mail client.